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Warranty Return Procedure
on RV Covers:
Reminder
: Wind
damage is not covered under warranty for any cover!
Return Information
All merchandise to be returned to
Toyboxcovers.com must have prior approval before the customer sends the item
back. You must first call us or email before returning any product. All
requests for return authorization for any reason other than warranty issues
must be submitted within 30 days of receipt of product. We suggest you send all
items back to us in a traceable form, whether it’s by UPS, FedEx, Airborne
Express, US mail, etc. The package being returned is the customer’s
responsibility until it reaches our warehouse. Please allow one billing cycle
for refunds to appear on your credit card statement.
At Toyboxcovers.com you have 30 days
from time of shipment to return an item for a refund. Shipping charges will not
be refunded, and the customer is responsible for the return shipping charges to
Toyboxcovers.com.
Returns will not be accepted without
a Return Authorization Number written on the outside of the package.
Merchandise must be in the original packaging and be in “new" condition.
Customers should have the following information available
for a return included, but not limited.
1. Original
Toxboxcovers.com invoice order number.
2. Product part number and
quantity
3. A Return Authorization
Number will be given to each returned transaction.
All warranty claims will be handled
by Toyboxcovers.com by calling 888.214.8928 Ext#4. Should a trailer cover be found
defective, we shall repair the cover if possible. If the cover
cannot be repaired, the will replace the cover once during the
warranty period at the manufacturer's option.
These trailer covers are not intended to be 100% waterproof. Some water may
penetrate the cover. In order to prevent mildewing of either the cover or the
trailer, the cover is designed to allow trapped moisture to evaporate form
within (breathability is the most important feature a cover can have).
Caution: Damage caused by high winds will not be covered by this warranty. In
windy locations, the cover should be tied horizontally and vertically to
prevent billowing. This warranty is non-transferable and does not cover normal
wear and tear and damage caused by improper use. The warranty is also void
should the cover be modified by the consumer.
All sales are final
when any and all types of
custom covers
are ordered.
Returns of custom covers
are not accepted, if your custom RV cover doesn’t fit properly, we will do
our best to fix the problem. Shipping charges on all custom work will not be
refunded.
Sunbrella® Fabric Warranty
Sunbrella® fabric is the premiere name in durable long life outdoor fabrics.
The name and product has an unsurpassed reputation worldwide in fabric used for
marine products, awnings, outdoor furniture, and automotive convertible
topping. The reason Sunbrella® fabric products are so widely used and preferred
is simple. Sunbrella® fabric does not only look terrific, but will also last
outdoors for years. That's because Sunbrella® fabric is solution dyed, which
means the color is placed into the fibers as it is extruded and sun, wind, or
rain will not diminish the color intensity. Furthermore, Sunbrella® fabric is
made of acrylic so that unlike many other fibers, it resists moisture, mildew,
and won't harden or crack.
For RV covers Sunbrella® fabric is soft promotes breathability and be
fabricated into a cover you can be proud of to protect your trailer for years
to come.
Sunbrella® fabric offers a 5 Year Unconditional Warranty against defects in
material and workmanship.
Thanks to its unique construction
process, Sunbrella® fabric provides protection and years of service in intense
sun areas of the Sunbelt, where UV rays will rapidly degrade both the exterior
and interior of any vehicle left outdoors. Sunbrella® fabric comes in two
colors; gray and tan. Sunbrella® fabrics have been tested and proven to provide
up to 98% UV protection from the harmful effects of the sun.
Because of the use of acrylic fibers
which are naturally UV resistant, Sunbrella® fabric has long been the
recognized leader in long-wearing marine fabrics for sail covers and deck
enclosures.
Besides marine uses, Sunbrella®
fabric is also used for commercial awnings due to its ability in providing UV
blockage with a rich, woven finish. The acrylic fibers are solution dyed,
before the fabric is woven, to assure the color goes all the way through the
fabric. Furthermore, Sunbrella® is made out of acrylic so that unlike many
other fibers, it resists moisture/mildew, and won’t harden or
crack. Using a special finish process, the material is then softened
for use as a vehicle cover fabric.
The fabric is exceptionally strong and, coupled with its UV resistance; it also
makes an excellent cover for your trailers that spend extended time stored
outside
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Long-Lasting Strength
- Acrylic fibers suffer minimal loss of strength from exposure to heat,
moisture and UV.
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Fade Resistant
- Colors are a result of pigments which are actually built into the fibers
(solution dyed), instead of just dying the finished fabric.
-
Water Resistant
- Treated for moisture resistance (but, remember, this material is
primarily for UV protection)
-
Rot, Mildew Resistant
- Acrylic fibers resist growth that occurs in moist environment
-
Sunbrella® fabrics have been tested and proven to
provide up to 98% UV protection from the harmful effects of the sun.
Tyvek Warranty
The water resistant Tyvek RV
material combines the breathability of natural fabric with the increased water
resistance of a coated fabric. Also, Tyvek RV allows any trapped moisture to
escape from beneath the cover. Tyvek RV is especially engineered to keep out
abrasive dirt and dust, so finishes are less likely to become dull or stained.
In fact, Tyvek RV covers keep out 98% of particles larger than 3 microns
virtually eliminating the penetration of all dust. Tyvek RV will also aid in
keeping your trailer cooler by reflecting the sun’s infrared rays. Tyvek RV
blocks 99.8% of the sun’s damaging UV rays.
Tyvek RV has a 4 year warranty against defects in material and workmanship.
Tyvek RV ® is specially engineered
to keep out abrasive dirt and dust, so vehicle finishes are less likely to
become dull or stained. In fact, Tyvek RV ® covers keep out 98% of
particles larger than 3 microns, virtually eliminating the penetration of all
dust.
The Tyvek RV top panel contains
microscopic pores that not only resist water but also allow trapped moisture to
evaporate from within. Tyvek RV is especially effective for locations with
intense sunshine. It will protect your trailer from harmful UV rays as well as
dirt and dust, rain and pollution, bird droppings and tree debris
SFS Aqua Shed®
You get triple the protection
offered by standard covers. SFS Aqua Shed® features a layer of micro porous,
breathable film sandwiched between layers of soft, durable polypropylene.
Breathable middle layer allows water vapor to escape, yet prevents most liquid
from penetrating all three layers. Mfr. two year warranty.
All sales are final
when any and all types of
custom covers
are ordered.
Returns of custom covers
are not accepted, if your custom RV cover doesn’t fit properly, we will do
our best to fix the problem. Shipping charges on all custom work will not be
refunded.
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